Exchanges and Return Policies

  • Online Return Policy
Ocean Pearl & Diamonds is committed to complete customer satisfaction. Ocean Pearl & Diamonds takes pride in the quality and workmanship of our merchandise, Which are Hand Selected by Experts , To insure our customers receive The Finest Pearls ate the Best Prices  . If you decide to return your purchase made online or over the telephone for any reason at all; Ocean Pearl & Diamonds  will refund that purchase within 15 days from the original purchase date. Shipping costs will be deducted from the amount of refund. The contents of the package must be in their original condition and secure within the box. For your security, do not indicate the contents of the package on the exterior of the box.
Please insure the package for the full purchase price. For security reasons, do not disclose the contents when insuring the package. Jewelry Designs is not responsible for any loss or damage that occurs during shipping. All returns must be accompanied by the original sales receipt.
Please mail the package to the address below and confirm that your name and address are clearly printed on the outside of the packaOcJewelry Designs will process your return upon receipt of the package. Jewelry Designs must confirm that the returned jewelry has not been damaged, or suffered excessive wear and tear during the 15-day period.
  • Exchange Policy
All exchanges must be accompanied by the original sales receipt. Any item may be exchanged within 30 days. Shipping costs will be deducted form the amount of the exchange.
  • In-Store Return Policy
If you decide to return an in-store purchase made for any reason, we will issue a full store credit for that purchase within 30 days from the original purchase date.